WHAT IS YOUR RETURN POLICY?
We want you to love your purchase! That's why we offer free returns within 30 days of your order. If for any reason you're unhappy with your purchase, please email email@example.com and we'll take care of you. You will be refunded in full to your original form of payment.
DO YOU OFFER EXCHANGES?
We only replace items if they are defective or damaged. If you need to exchange for the same item, send us an email at firstname.lastname@example.org. Exchanges must be received within 30 days of placing your order.
HOW DO I INITIATE A RETURN?
To return your product, please email email@example.com. Returns must be received within 30 days of placing your order.
HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Credit card refunds usually take 5-10 business days to appear on your statement.
CAN I MAKE A RETURN IN ONE OF THE SALONS?
All returns and exchanges must be processed by mail at this time.
WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?
If you received a product different from the one that you ordered, we are so sorry about that! Please contact us at firstname.lastname@example.org and we’ll be sure to get you the product you ordered.
430 N CANON DR
BEVERLY HILLS, CA 90210
146 S LAKE AVE
PASADENA, CA 91101
1426 MONTANA AVE
SANTA MONICA, CA 90403